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Home  >  Returns and exchanges

If for any reason you are not satisfied with your purchase, we would be happy to offer you a full refund (except in certain cases listed below), or exchange if the goods are returned to Bear-Pepper-Spray.ca (see address below) within 30 days of your purchase (all returned goods must have their original packaging and tags still intact). The total amount of the purchase will be refunded, except for the shipping fees, for which you will be responsible if you decide to send the order back to us.

If we shipped you the wrong item or if the item is found to be defective, we will gladly incur related shipping charges, including the cost for return shipping and shipping the correct item to you (this does not apply to items that do not fit, or are not to your personal liking).

When returning items, a copy of your electronic invoice is required. If the item is returned without its original packaging or in a different condition than when we shipped it, we reserve the right to refuse the return or to deduct an amount from the total cost of the item.

We do not refund used products

Return to :

PB Distributions
1275 rue de la Sève
Drummondville, Québec
Canada J2C 7L1

 

 

 

 

 

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